Refund policy
We accept returns for store credit only within 14 days of delivery.
To be eligible for a return, items must meet all of the following conditions:
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Unworn
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Unwashed
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Free of stains, odors, or damage
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Original tags and hygiene liners must be attached and intact
Returned items that do not meet these conditions will not be accepted.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns on:
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Final sale items
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Mystery items
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Items with removed or damaged hygiene liners
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Items showing signs of wear or washing
How to Start a Return
To request a return, please email us at Horizonswimwear@hotmail.comย with your order number and photos of the item.
Once approved, weโll guide you through the next steps ๐ค